Marketplace Content Manager
Marketplace Content Manager
Department: Marketplace
Reports to: Head of Marketplace Growth
Full Time – Exempt (Salary)
Salary Range: $85,000 - $100,000
Location: Remote
Company Description:
(Re)vive is a certified B-Corp company that offers technology solutions to leading fashion brands and retailers. Our brand partners leverage our data-powered platform to maximize inventory productivity by refurbishing and reselling their idle inventory. Revive’s focus on technology innovation and sustainability is changing how consumers and brands view the garments they buy and produce.
Job Summary
The Marketplace Content Manager role is ideal for someone who thrives in fast-paced, high-growth environments and brings deep knowledge of the fashion category and digital merchandising best practices. You understand the nuances of brand identity, apparel types, condition standards, and SEO—applying that knowledge to deliver optimized, high-converting listings across both third-party marketplaces and our D2C site.
You will lead the execution of content workflows and listing accuracy at scale, working cross-functionally with Marketplace, Product, Engineering, and Operations. You’ll own the day-to-day management of our offshore team, setting the tone for quality and consistency in our listing infrastructure.
This is a highly collaborative role where attention to detail, excellent communication, and a strong POV on fashion content quality are key.
This job description is intended to describe the general nature and level of work performed by the Marketplace Content Manager at Hemster, Inc dba Revive. It is not intended to include all duties, responsibilities and activities. Duties, responsibilities and activities may change at any time with or without notice.
Duties / Responsibilities:
Content Ownership & Optimization
- Own the content pipeline across various marketplaces, from item ingestion to listing readiness
- Maintain and optimize SKU libraries, working directly with brand partners to gather high-quality product data
- Own SEO-driven content improvements and product page accuracy on our D2C Shopify site
- Support improvement efforts on condition tagging, taxonomy standards, and image formatting for consistency across platforms
- Work alongside Product and Engineering teams to build AI based automation into processes to drive efficient scale
Team & Workflow Management
- Manage offshore team, ensuring accurate distribution of work, brand-specific instructions, training and QC
- Develop SOPs and scalable frameworks for listing inputs, content QA, and pricing logic
- Perform brand-level aesthetic audits to ensure listings reflect the correct identity and meet platform standards
- Track SKU match rates and listing accuracy through weekly reporting; resolve content gaps and blockers
- Partner closely with the Marketplace team to implement content enhancements and strategy adjustments by channel
- Work with Product and Engineering to enhance listing tools and streamline single-SKU workflows
- Serve as a liaison between brand partners and internal teams to ensure content needs are met
- Support platform expansion by contributing to the rollout of new marketplaces
Pricing & Merchandising Strategy
- Set initial pricing based on Marketplace direction and internal margin targets, ensuring floor pricing is upheld
- Continuously refine pricing and product positioning to support channel-specific performance and business strategy
Special Projects
- Lead or support ad hoc projects including onboarding new brands, testing platform-specific templates, or launching resale pilots with external partners
Requirements:
- 5-7 years of experience in content related e-commerce or fashion merchandising roles
- Prior experience managing offshore or distributed teams
- Deep familiarity with apparel, accessories, and condition-based merchandising
- Strong organizational and project management skills; excels at balancing competing priorities
- Hands-on experience with Shopify, Google Sheets/Excel, and listing management tools (e.g., Rithum/ChannelAdvisor)
- Knowledge of SEO best practices and digital merchandising principles
- Proven track record of improving operational efficiency and optimizing product content for conversions
- Experience working with single-SKU workflows in resale or recommerce is strongly preferred
- Excellent written communication and cross-functional collaboration skills
Benefits:
- Fully remote work with flexible hours.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Unlimited Paid time off and company holidays.
Position Type / Expected Hours of Work:
This is a full-time, exempt position, with typical work hours of 40 hours per week, Monday through Friday.